Sometimes, we just talk too much. There's a great rule for agents called the "70/30 rule". You need to make sure your prospect or client is talking 70% of the time and you're only talking 30% of the time. The more we listen the more we learn about our clients and the better we are able to serve them.

Great real agents all have one things in common: they ask great questions. Here's a few tips on how to ask better questions and zip your lips and listen.