In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Mitzi Hoag, Vice President of Compliance at Gateway Management Company, for a powerful conversation about redefining affordable housing compliance through innovation, collaboration, and compassion. Listen in to hear Mitzi:

• Share how a chance encounter in a grocery store led to a 24-year career in affordable housing—and how her early experiences on site shaped her passion for training, process improvement, and resident-first solutions
• Break down Gateway’s cutting-edge compliance strategy, including a first-of-its-kind AI file review tool that’s eliminating inconsistencies and helping site teams accelerate move-ins with clarity and trust
• Reflect on the role of centralized leasing, digital applications, and income averaging in meeting the urgent needs of today's workforce—and why every compliance file represents more than paperwork: it’s a family waiting for a home