Should we judge a thing based on its merits or based on others abusing it? How many people won’t go to physical therapy because of a bad experience? Or go to a psychologist? Or a church? Or avoid marriage or politics? We all know people and places we avoid because of bad experiences. How do we overcome this bias of bad experience? Dale shares an embarrassing moment he judged a thing by its abuse! Favorite line: "Humility can iron out the wrinkles where we go wrong."

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