Understand that people's deepest desires are not only to be appreciated, but to be understood. The faster you can get past the formalities of the fortifications of the facade in front of you, the more opportunities you'll have for reaching the outcome you're often yearning for.  

Use your ears, eyes, and focus much more than just what comes out of someone's mouth.  That's in this week's episode of The Working Ant!

Love what you're listening to on The Working Ant? Connect with me on LinkedIn and let me know!