Customer service is a huge deal when it comes to how a business is perceived and how much it succeeds. The guru of customer service and amazing customer experiences, Shep Hyken, joins us on the show to share his unique perspective on how customer service should be done. He shares how convenience is an age-old marketing strategy that can revolutionize your business and life if implemented in the right way.

You can find show notes and more information by clicking here: https://bit.ly/2UFC7yD