Situational awareness may sound simple, but in healthcare it can mean the difference between safety and crisis. In this episode of Confidence in Conflict, Marcus (former healthcare security director) and Natalie (nurse practitioner and clinical team leader) break down how “relaxed but alert” awareness helps providers stay safe, protect colleagues, and deliver better care. Drawing on Vistelar’s training and real-world experience, they explore the 10-5-2 proxemics principle, the STAMP warning signs of escalation, and the critical role of teamwork in preventing violence before it starts.