Hacking The Chaos

Ep. 33: The Golden Rules of Communication


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Knock knock. Who's there? 

In this episode, Candace and Faith delve deep into the things that drive them crazy about dealing with clients - basic communication skills - and the solutions to fix them. 

 

Cargo. Cargo who?  

When in business, or life in general, you should always try to better yourself... and that means your communication skills as well. Join us as we share stories about some really hairy situations with clients. And we ain't holdin' nothin' back! 

 

No. Car go "beep, beep!"

But seriously... do you like the joke? 

;) 

 

Ok, ok the episode is waaaaayy better, promise!

 

Episode Outline:
  • [01:34] Rule #1:  Don't be a d*ck - Say thank you
  • [07:25] Rule #2:  Let people know the next step - Keep them in the loop
  • [12:15] Rule #3:  Don't assume - Ask questions
  • [14:28] Rule #4:  Don't ghost people - Be upfront and honest
  • [19:40] Rule #5:  Be self-aware - Consider how you can change yourself and improve your interactions with others
  Resources Mentioned:
  • Psycho-Cybernetics By Dr. Maxwell Maltzhttps://www.amazon.com/Psycho-Cybernetics-Updated-Expanded-Maxwell-Maltz/dp/0399176136

 

  • Psycho-Cybernetics Audio Version (YouTube)  https://www.youtube.com/watch?v=c0kUrbx2JaQ

 

  • Sentiment Calculator  https://www.danielsoper.com/sentimentanalysis/default.aspx
  Connect With Candice and Faith

Candice Parsons:

  • FB Page: https://www.facebook.com/realcandiceparsons/   
  • Website: https://www.candicewriter.com/ 

Faith Sage:

  • FB Page:  https://www.facebook.com/faith.sage
  • Website: www.faithsage.net

Facebook Group:

  • The Girls Club
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Hacking The ChaosBy Candice Parsons & Faith Sage