Sign up to save your podcasts
Or
Share Ep. 33: What the BBW Book Sale Teaches Us About Customer Experience
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Ep. 33: What the BBW Book Sale Teaches Us About Customer Experience
Previously in ep. 24, we talked about what we can learn from the Big Bad Wolf Book Sale on UI/UX. It has been 2 months since the sale and customers are just starting to receive their orders. The e-Commerce customer experience has a lot of touchpoints and the end experience is when you receive your package. With the delays in delivery and how BBW handled it, what can we learn from them when it comes to the over-all customer experience for e-Commerce? Let's talk about it in this MarkeThoughts episode.
Hit the follow button to get notified on the latest uploads! Find me on:
Facebook: https://www.facebook.com/genzmkt
Instagram: https://www.instagram.com/genzmkt/
Join the Facebook group: https://www.facebook.com/groups/genzmkt
Build your brand with ZeBranding: https://zebranding.com/?lmref=oKThgw
View all episodes
By Jamiya Umali, MA IMCPreviously in ep. 24, we talked about what we can learn from the Big Bad Wolf Book Sale on UI/UX. It has been 2 months since the sale and customers are just starting to receive their orders. The e-Commerce customer experience has a lot of touchpoints and the end experience is when you receive your package. With the delays in delivery and how BBW handled it, what can we learn from them when it comes to the over-all customer experience for e-Commerce? Let's talk about it in this MarkeThoughts episode.
Hit the follow button to get notified on the latest uploads! Find me on:
Facebook: https://www.facebook.com/genzmkt
Instagram: https://www.instagram.com/genzmkt/
Join the Facebook group: https://www.facebook.com/groups/genzmkt
Build your brand with ZeBranding: https://zebranding.com/?lmref=oKThgw