How to catch and reflect on someone's impact? How to provide feedback?

It is a big issue in leadership not only because a lot of people simply avoid providing feedback but the other thing that happens is that people give feedback, but it does not land.

The impact someone is having is the way how they are showing up, and what they are doing lands on other people. We are continually having our impact even when we go out of our way to not have an impact.

We always have an impact. Sometimes, our impact in service is in alignment with our intention, and other times, we have one intention but our impact is different. Those are the times when feedback is most important because if our intention is out of alignment with our impact, we've got a problem.

That's what we mean by catching and reflecting on someone's impact. Listen and know how we can catch and reflect on someone's impact. Enjoy the show!