Customer Service Gold Dust Podcast

EP 35: How to Improve Customer Satisfaction Using The Service Triangle Approach with Rob Moon


Listen Later

Welcome to Episode 33 of The Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Customer Service and Sales Trainer, Rob Moon.

Rob has years of experience training and is the Director of Rob Moon Training.

We hear him highlight various ways to improve the experience between execs and customers; why the triangle between Customer Service, Sales and Marketing is so vital; and how software can enable training even if you are working from home.

------

You can find Rob online at:

https://www.robmoontraining.co.uk/
LinkedIn

------

This podcast is hosted by Gavin Scott, an inspirational and entertaining

Professional Speaker, facilitator and trainer using business success,

sports experience and a genuine ability to win people over to deliver

key messages.

To get in-touch with Gavin find him online or on Social Media at:

 https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/

...more
View all episodesView all episodes
Download on the App Store

Customer Service Gold Dust PodcastBy Gavin Scott