Some Amazing Highlights:

• Having a strong niche in helping people with communication
• Coaching within Intel 
  • Writing emails 
  • Internal comms 
  • External comms 
• Coaching was a natural evolution of his career
• Providing heaps of best practices and scientifically driven information
• Constant learning with his clients
• Getting the opportunity to see your client "in action"
• The beauty of our impression and seeing the impact of your work
• Thinking and presenting in metaphors
• Difficult conversation tips and information
• Ground yourself in the facts
• Yes and . . . 
• Preparation, preparation, preparation
• Focus on the high level improvement areas, not a laundry list
• ALWAYS start with the positive and build from there
• Emotional reactions get the job done