In this special episode, recorded live on the expo hall floor at IPMI 2025, Brian Wolff, Heidi Barber, Tina Gray, and Courtney Cooper talk to 9 parking leaders about what’s working, what’s not, and what they’d change with a magic wand. From drones and data to broken gates and customer confusion - it’s a rapid-fire tour of the industry's most pressing challenges. 

Key Takeaways 

• AI, LPR, and cashless tech are gaining momentum 
• Small operators are creating big impact with service and speed 
• Public education is key to addressing parking complaints 
• Drones, signage strategy, and predictive analytics are shaping the future 

Featured Guests: 

• 00:54 – Tiffany Wells (Bethlehem Parking Authority) 
• 03:16 – Larry Cohen, PTMP (Lancaster Parking Authority) 
• 11:03 – Haas Khalfan (Signs and Decal Corp)  
• 14:50 – John Morgan (PMT Consulting) 
• 25:40 – Corinne Zurcher (Pivot Parking) 
• 29:14 – James McDyre, MPA, PTMP (Penn State) 
• 30:39 – Luke Anderson (Penn State) 
• 33:46 – Gabe Mendez, PTMP (UW-Madison, IPMI Board) 
• 40:14 – Marlene Cramer, PTMP (Cal Poly SLO, IPMI Board) 

Subscribe and Stay Connected: 

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Connect with Parker Technology: 

Delivering exceptional customer experiences is what we do best. Learn more at www.parkertechnology.com 

Or email us: [email protected]