Sean: When facing obstacles and conflicts, how do you keep your team motivated? Alright, I'll let you answer this first Le-an

Le-an: The interesting thing with 2XYou, Because with 2XYou we only have a few clients who have more than two assistants. Like most of them are like 1 to 1. So when it comes to obstacles and conflicts between the team, there's rarely any, which is, I'm really lucky to say. And usually, one of the things when it comes to motivation, team motivation specifically, I always say that my job as a leader is not to motivate but to inspire. It's to keep reminding them, especially when there are hard days, especially when they're like their family life is mixing with their work life. I always remind them that take it one day at a time, and also to remind them of what they're currently pursuing.

Le-an: One of the things is I always ask when they're starting out is what's their big audacious goal? It's something you're really working towards because then I use that of like, this is what you want. And you said that you wanted this, right? So I'm going to help you the best way that I can to get here. What do you want to do next? So it's, it's again, it's going away from motivating them. Like, 'you want this, right? You want this. Let's do this,' into inspiring of like you want this reminding you that this is what you wanted. So what do you want to do next?

Le-an: So it's more of getting them out of the feeling of 'I'm stuck. I can't do anything. I can't, I'm just here' into like, 'Oh, yeah, I have a dream bigger than this. I have a dream bigger than this small problem, if I get to that point of my dream, this is such a small thing compared to everything else that I want in my life. So it's keeping in mind, again, that it's not my job to motivate them. They're self-motivated. That's why they're in this company. But it's my job to inspire them, to keep them seeing the light at the end of the tunnel if they're having difficulties with work, and just take care of them the best that I can. Like I said when it comes to conflicts rarely so far. Fingers crossed there have been rarely any when it comes to obstacles that do happen, again life and work mix up. But I keep in mind of I always - reminded myself like, 'okay, what was your big audacious goal again? Okay, that one. Yeah, I'll help you realize that and then help you in whatever way that I can to get to that point.'

Sean: I love the Jim Collins reference. So you probably read his books, huh

Le-an: Yeah, I did. I read a ton of books. So sometimes I like to spout out quotes and I'm like, where did I get it from again?

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