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Ep. 39: How Chris Heffernan Grew the dlivrd App to over 12,000 Drivers Across 150+ Markets in 10 Years
In today’s fast-paced business landscape, scaling isn’t merely about expansion—it’s about smart, strategic growth. For Chris Heffernan, founder and CEO of dlivrd, the road from a casual cheesesteak lunch in Florida to building a multi-market catering delivery powerhouse was fueled by vision, tenacity, and a keen sense for untapped potential.
In this episode, Chris opens up about his entrepreneurial journey—from balancing a corporate telecom role while launching a modest delivery service with just a leased Toyota Camry, to pioneering a logistics platform now operating in over 170 markets across the US and Canada. Facing challenges like onboarding restaurants and drivers, weathering pandemic cash flow crises, and shifting focus to the lucrative catering sector, Chris reveals how adaptability and technology partnerships transformed his startup into an industry disruptor.
Key Takeaways:
- How spotting early market shifts can position you ahead of the curve.
- Lessons in resilience through operational hurdles and financial pressure.
- Insider tactics for scaling complex delivery networks efficiently.
- The power of pivoting to niche markets for sustainable growth.
- How tech integration and collaborative alliances drive long-term success.
Join us for an honest and motivating conversation packed with grit, innovation, and a slice of cheesesteak wisdom — perfect for founders, leaders, and anyone looking to scale with purpose and creativity.
Tune in to hear how Engin Özer is revolutionizing cross-language communication and what every entrepreneur can learn about scaling with resilience, insight, and a commitment to solving real-world problems.
🏆𝐀𝐫𝐞 𝐲𝐨𝐮 𝐚 𝐏𝐌𝐏? 𝐄𝐚𝐫𝐧 𝐘𝐨𝐮𝐫 𝐏𝐃𝐔𝐬 𝐟𝐫𝐨𝐦 𝐭𝐡𝐢𝐬 𝐩𝐨𝐝𝐜𝐚𝐬𝐭!
👉View this Episode’s Full Show Notes at ScaleTalesPodcast.com.
© Copyright 2025. Scale Tales is an Equilibria, Inc. podcast. We're dedicated to providing resources to support founders, leaders, and project managers of fast-growing organizations in scaling back-office operations without pain and chaos. Visit our website to learn more.
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By Equilibria, Inc.In today’s fast-paced business landscape, scaling isn’t merely about expansion—it’s about smart, strategic growth. For Chris Heffernan, founder and CEO of dlivrd, the road from a casual cheesesteak lunch in Florida to building a multi-market catering delivery powerhouse was fueled by vision, tenacity, and a keen sense for untapped potential.
In this episode, Chris opens up about his entrepreneurial journey—from balancing a corporate telecom role while launching a modest delivery service with just a leased Toyota Camry, to pioneering a logistics platform now operating in over 170 markets across the US and Canada. Facing challenges like onboarding restaurants and drivers, weathering pandemic cash flow crises, and shifting focus to the lucrative catering sector, Chris reveals how adaptability and technology partnerships transformed his startup into an industry disruptor.
Key Takeaways:
- How spotting early market shifts can position you ahead of the curve.
- Lessons in resilience through operational hurdles and financial pressure.
- Insider tactics for scaling complex delivery networks efficiently.
- The power of pivoting to niche markets for sustainable growth.
- How tech integration and collaborative alliances drive long-term success.
Join us for an honest and motivating conversation packed with grit, innovation, and a slice of cheesesteak wisdom — perfect for founders, leaders, and anyone looking to scale with purpose and creativity.
Tune in to hear how Engin Özer is revolutionizing cross-language communication and what every entrepreneur can learn about scaling with resilience, insight, and a commitment to solving real-world problems.
🏆𝐀𝐫𝐞 𝐲𝐨𝐮 𝐚 𝐏𝐌𝐏? 𝐄𝐚𝐫𝐧 𝐘𝐨𝐮𝐫 𝐏𝐃𝐔𝐬 𝐟𝐫𝐨𝐦 𝐭𝐡𝐢𝐬 𝐩𝐨𝐝𝐜𝐚𝐬𝐭!
👉View this Episode’s Full Show Notes at ScaleTalesPodcast.com.
© Copyright 2025. Scale Tales is an Equilibria, Inc. podcast. We're dedicated to providing resources to support founders, leaders, and project managers of fast-growing organizations in scaling back-office operations without pain and chaos. Visit our website to learn more.