Indiegogo’s Community Manager Angela Keck stops by to discuss the strategies for building an audience and a community for a crowdfunding campaign, how to optimize community management for conversion, pitfalls to avoid with communication and customer service, and how to handle difficult or unhappy commenters.

Are you thinking about running a crowdfunding campaign? Get in touch with us to connect with our campaign strategy team at indiegogo.com/gotime or email us at [email protected].