In this episode, Councilmember Edi Birsan talks with Tom Tamura, executive director of the Contra Costa Crisis Center, which runs the 211 Call Center. Simply by dialing 211 or texting “HOPE” to 20121, Contra Costa residents can be connected to help – 24/7! From food assistance to parenting resources to COVID testing sites, callers can connect with lifesaving programs and services.