On this episode, Trevor and Josiah sit down at the Monroe Center Madcap cafe with its cafe manager, Rhianna, to chat about the inner workings of retail.

 Shenanigans include: starting a career in coffee at Starbucks, how ballet dancing relates to managing a successful team, and Rhianna’s coffee competition days.

Thanks for tuning in to TPC! New episodes twice a month. 

Episode chapters:

00:00 Welcome to Madcap Coffee Podcast
05:19 Rihanna's Path to Management
10:24 Lessons in Leadership
16:10 Creating a Positive Work Environment
24:20 The Power of Positivity in Coffee Culture
29:12 The Versatility of Coffee: A Flavor Exploration
37:12 Observing Other Cafes: Learning from the Best
44:32 Seasonal Innovations: Elevating the Customer Experience

Check out Madcap Coffee:

Website: Madcapcoffee.com

Everywhere on socials: @madcapcoffee 

Music: Blue Shell by Connor Price and K. Keed