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Ep 4 - Doug Whitmire, Director of Sales & Customer Success at CoStar Group
Doug leads a joint Sales & Customer Success initiative and explains how he makes it work. He discusses how he transitioned his team from a reactive "customer care" approach to a truly proactive Customer Success experience.
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By Strikedeck & Kristen Hayer
4.1
1515 ratings
Doug leads a joint Sales & Customer Success initiative and explains how he makes it work. He discusses how he transitioned his team from a reactive "customer care" approach to a truly proactive Customer Success experience.