Bill Bestic is an Anaesthetist - who was a Kidnap and Ransom Negotiator - who was a NZ SAS Officer before that! We talk about how the different industries that he has worked in approach failure; the importance of debriefing to capture improvement opportunities; and how culture and humility are essential elements in high performing teams. Bill’s research into cognitive dissonance, combined with his personal experience provides living proof on how we can embrace failure for growth.