Unlocking Customer Service

Ep. 4: How Remote Work Helps Contact Centers Hire & Keep Top Talent (with Kate Brouse)


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Kate Brouse, Head of Strategic Partnerships for the National Telecommuting Institute (NTI), explains the benefits of remote work for your employees, your customers, and your revenue. Learn why so many companies plan to make remote work a permanent fixture and how you can successfully do the same.
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Unlocking Customer ServiceBy Sharpen

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