Here, you'll learn how to really engage with your customers' emotional needs of gaining self esteem and removing worry, doubt or inconvenience.
You'll also get some great insights on how to workshop this from within your business so that you and your customer-facing people can transform your customer experience

Here, you'll learn how to really engage with your customers' emotional needs of gaining self esteem and removing worry, doubt or inconvenience. You'll also get some great insights on how to workshop this from within your business so that you and your customer-facing people can transform your customer experience

Ep #4 - Right Now Need Number 3: Will you make my life better?

Mastering customer experience and employee engagement can be incredibly frustrating for many businesses.

In this series, Emotional Intelligence expert and founder of Business EQ Ltd, Tracey Finlay, gets frank about what many businesses and business leaders are getting wrong when it comes to engaging both staff and customers. 

Here you'll learn how it's possible to influence customer and staff engagement and overcome frustrations by understanding what really motivates people.

It's all about the win-win.

Business

Mastering customer experience and employee engagement can be incredibly frustrating for many businesses. In this series, Emotional Intelligence expert and founder of Business EQ Ltd, Tracey Finlay, gets frank about what many businesses and business leaders are getting wrong when it comes to engaging both staff and customers. Here you'll learn how it's possible to influence customer and staff engagement and overcome frustrations by understanding what really motivates people. It's all about the win-win.

Share Ep #4 - Right Now Need Number 3: Will you make my life better?

Sign up to save your podcasts

Ep #4 - Right Now Need Number 3: Will you make my life better?

Ep #4 - Right Now Need Number 3: Will you make my life better?