Today's guest has a unique story as she went from working in the sports industry to working in the beauty industry. She led a team and salon as salon director for 5 years, worked for MAC, and now is the Regional Manager for Salon Services, a boutique distributor for all things beauty. In this episode we talk about creating a loyal clientele through elevating your custom service. We talk about things you can do to sell more retail and create the overall salon experience for each client that comes to you!