In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Diane Yensen, Chief Operating Officer at Lexington Partners, for a powerful conversation about candid leadership, operational turnarounds, and building the future of multifamily with both fundamentals and innovation. Listen in to hear Diane:

• Share her unconventional journey from a 17-year-old assistant manager to COO of a 3,500-unit portfolio—and how grit, adaptability, and a love for fixing challenges shaped her career as “The Jensenator”
• Break down her simple yet proven approach to 30-60-90-day turnarounds, the “people, product, price” formula, and why stable teams are the foundation of stable assets
• Reflect on balancing technology and timeless fundamentals, from multimillion-dollar software conversions to mentoring entry-level hires into leadership, and why property management remains one of the most important jobs in real estate