There are a few companies out there who have been known for a while for creating unique and consistent employee experiences. One of these is Southwest Airlines.

In this episode of ICology, hear employee communications specialist Sydney Leonard talk about the challenges of communicating to on-the-move employees in the aviation industry, of which 83% are union. She shares the key channels Southwest Airlines uses to keep employees up to date, along with the challenges social media presents their internal communications team. 

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