Rusty shares some exciting updates on a project he's been working on since the first of the year, the PPC Playbook! What started off as a "Rock" earlier in the year has evolved into a full blown, ongoing, training and culture building tool. Have you ever created or been trained with an operations manual that documents company procedures? Have you ever forgotten everything you read a few days/weeks/month's after because it was already outdated?? A playbook is a concept created to document the CORE things that Rusty feels EVERYONE in the company should be trained, coached and constantly refreshed on. Simple, yet super effective. You'll definitly want to check out the youtube video where Rusty shows the actual playbook and walks our listeners through each page. Check out the link below!

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