Beyond user requirements using pain as a path to make good architecture sounds interesting. But it is not easy as it sounds.   

Check out insights from  

Raja - Symptomatic treatments, Google Doctors 

Gowtham - Business pain / Developer Pain / Change management pain 

Prashanth Kaankade  - We have a car but don't know how to drive it. Covid is a "pain enhancer"

Deepak - "Being a good doctor" is the skill architects need to have. Grow beyond a chemist ( technology expert) as my manager Harish used to say.