How do you communicate effectively in a global society with different accents? In this episode, my guest Heather Hansen and I discuss this very topic. We will address 

• the impact of media on language bias
• what to do when you don't understand what is said, and
• how to make the best conversation happen

Heather Hansen helps multinational companies enhance collaboration, innovation and inclusion across their global teams through greater understanding and stronger, more efficient communication policies. She focuses on fostering unmuted communication cultures where every voice is heard, resulting in greater inclusion, innovation and efficiency across remote and global teams.

Heather is the author of two books, "Unmuted: How to Show up, Speak up, and Inspire Action" and "Powerful People Skills" as well as contributing to three other books. She has been featured in several media outlets and gave a TEDx talk titled "2 Billion Voices: How to Speak Bad English Perfectly" where she advocates for global voices

Along with private leadership communication coaching, Heather facilitates group training courses and consults on a number of topics related to global communication. Heather is also an External Industry Expert for NUS Business School’s Executive Education programs where she runs modules on communication, presentation, and storytelling skills.

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Leadership School Production:
Produced by Kyla Cofer
Edited by Neel Panji @ PodLeaF Productions
Assistant Production Alaina Hulette