In this episode of The Crazy One, Stephen Gates breaks down the true meaning of empathy, a concept often misunderstood and overlooked in the workplace. Discover how to authentically incorporate empathy into your work, avoid common misconceptions, and create genuine connections with your customers. Stephen also explores the delicate balance between empathy and subject matter expertise, equipping you with strategies to strengthen your impact. Tune in to unlock the power of empathy for better customer insights, teamwork, and innovation.<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/539050/open_sms">Send us a text</a>SHOW NOTES AND MORE: <a href='https://thecrazy1.com/'>https://thecrazy1.com/</a> WATCH MORE CONTENT ON YOUTUBE: <a href='https://www.youtube.com/@StephenGates'>https://www.youtube.com/@StephenGates</a> WORK WITH CRZY: <a href='http://crzydesign.com/'>http://crzydesign.com/</a> FOLLOW THE CRAZY ONE: <a href='https://www.linkedin.com/company/crazyonepodcast'>LinkedIn</a>, <a href='https://www.instagram.com/sdgates/'>Instagram</a>, <a href='https://www.facebook.com/CrazyOnePodcast'>Facebook </a>

In this episode of The Crazy One, Stephen Gates breaks down the true meaning of empathy, a concept often misunderstood and overlooked in the workplace. Discover how to authentically incorporate empathy into your work, avoid common misconceptions, and create genuine connections with your customers. Stephen also explores the delicate balance between empathy and subject matter expertise, equipping you with strategies to strengthen your impact. Tune in to unlock the power of empathy for better customer insights, teamwork, and innovation. Send us a text SHOW NOTES AND MORE: https://thecrazy1.com/ WATCH MORE CONTENT ON YOUTUBE: https://www.youtube.com/@StephenGates WORK WITH CRZY: http://crzydesign.com/ FOLLOW THE CRAZY ONE: LinkedIn, Instagram, Facebook

In this episode of The Crazy One, Stephen Gates breaks down the true meaning of empathy, a concept often misunderstood and overlooked in the workplace. Discover how to authentically incorporate empathy into your work, avoid common misconceptions, and create genuine connections with your customers. Stephen also explores the delicate balance between empathy and subject matter expertise, equipping you with strategies to strengthen your impact. Tune in to unlock the power of empathy for better customer insights, teamwork, and innovation.<a href="https://www.buzzsprout.com/twilio/text_messages/539050/open_sms" rel="noopener noreferrer">Send us a text</a>SHOW NOTES AND MORE: <a href="https://thecrazy1.com/" rel="noopener noreferrer">https://thecrazy1.com/</a> WATCH MORE CONTENT ON YOUTUBE: <a href="https://www.youtube.com/@StephenGates" rel="noopener noreferrer">https://www.youtube.com/@StephenGates</a> WORK WITH CRZY: <a href="http://crzydesign.com/" rel="noopener noreferrer">http://crzydesign.com/</a> FOLLOW THE CRAZY ONE: <a href="https://www.linkedin.com/company/crazyonepodcast" rel="noopener noreferrer">LinkedIn</a>, <a href="https://www.instagram.com/sdgates/" rel="noopener noreferrer">Instagram</a>, <a href="https://www.facebook.com/CrazyOnePodcast" rel="noopener noreferrer">Facebook </a>

Ep 47 Creativity: Understanding and applying empathy in your work

The Crazy One is an award-winning podcast for creatives, leaders, and anyone who refuses to settle. Hosted by renowned designer and global design leader Stephen Gates, this show delivers unfiltered honesty, actionable insights, and hard-won wisdom to help you grow your creativity, lead with confidence, and build a meaningful career. With over two decades leading world-class design teams at companies like InVision, Citi, Starwood Hotels, WW, and McCann Erickson, Stephen has built brands and digital experiences for clients including Disney, American Airlines, W Hotels, Verizon, Acura, and more — work that’s earned over 150 international awards and has been featured by Apple in 10 keynotes, 4 commercials, and the Human Interface Guidelines. Now as the founder of CRZY, an independent strategy and design studio, he’s helping companies find bold new visions for their brands, experiences, and creative futures. Through The Crazy One, he shares everything he’s learned along the way — from integrating behavioral science with human-centered design to navigating imposter syndrome to building a career and creative life on your own terms. With over 100 episodes and a loyal global audience, The Crazy One has been named:• Webby Award Honoree for Best Technology Podcast• #1 Podcast by Inside Design, HOW Design Live, and Springboard• 5-star rated across every iTunes Store worldwide This is more than a design podcast. It’s a wake-up call. A masterclass. A real-talk guide for finding your voice, owning your crazy, and changing the game. No BS. No buzzwords. Just real insights from someone who’s been there.

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The Crazy One is an award-winning podcast for creatives, leaders, and anyone who refuses to settle. Hosted by renowned designer and global design leader Stephen Gates, this show delivers unfiltered honesty, actionable insights, and hard-won wisdom to help you grow your creativity, lead with confidence, and build a meaningful career. With over two decades leading world-class design teams at companies like InVision, Citi, Starwood Hotels, WW, and McCann Erickson, Stephen has built brands and digital experiences for clients including Disney, American Airlines, W Hotels, Verizon, Acura, and more — work that’s earned over 150 international awards and has been featured by Apple in 10 keynotes, 4 commercials, and the Human Interface Guidelines. Now as the founder of CRZY, an independent strategy and design studio, he’s helping companies find bold new visions for their brands, experiences, and creative futures. Through The Crazy One, he shares everything he’s learned along the way — from integrating behavioral science with human-centered design to navigating imposter syndrome to building a career and creative life on your own terms. With over 100 episodes and a loyal global audience, The Crazy One has been named: • Webby Award Honoree for Best Technology Podcast • #1 Podcast by Inside Design, HOW Design Live, and Springboard • 5-star rated across every iTunes Store worldwide This is more than a design podcast. It’s a wake-up call. A masterclass. A real-talk guide for finding your voice, owning your crazy, and changing the game. No BS. No buzzwords. Just real insights from someone who’s been there.

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Ep 47 Creativity: Understanding and applying empathy in your work

Ep 47 Creativity: Understanding and applying empathy in your work

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