Can AI agents spawn other agents on its own?

AI agents are the new buzzword, but what do they really mean? Gavin Barfield, CTO of ASEAN Salesforce, demystifies the concept, outlining the benefits and drawbacks of AI agents and their potential to automate repetitive tasks in customer service, HR, sales, and procurement.

As intelligent, autonomous programs, AI agents can learn and adapt to optimise task completion. They can even create other AI agents to do this. However, human in the loop is essential to ensure ethical use, prevent unintended consequences, and maintain control.