In this episode of The Roadmap, our technology experts Vik Khurana and Rob Powell focus on how to approach engaging software as a service (SaaS) suppliers from a customer’s perspective, including – crucially – how to ultimately minimise risk to your business.

This is particularly aimed at those who would like to know:

• What is meant by SaaS?
• How should you as a customer approach SaaS deals?
• What, if anything, is negotiable?
• What are your key risk areas?
• A proportionate approach – contract value vs. business/data value

Note: All information was correct at the time of recording.

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