Welcome to the Hamilton Centre podcast, where we delve into integrated care within mental health and addiction services across Victoria, Australia.

In this episode hosted by Annie Williams, our Relationship and Partnership Lead, we’re joined by Sally Thomas (Senior Social Worker) and James Steevenson (Senior Psychiatric Nurse) from the Hamilton Centre Advice Line Team. This team plays a crucial role in providing navigation, advocacy, support and referrals for individuals facing complex and high-risk alcohol and other drugs (AOD) and mental health issues.

Takeaways:

• The Hamilton Centre Advice Line offers vital support and expertise to AOD and mental health workers, helping them connect clients with the appropriate services.

• They offer support to clinicians dealing with complex cases, providing expert guidance on addiction and mental health services.

• Developing a strong therapeutic alliance between clinician and client is key to achieving successful outcomes.