On today's show, Kris and Jeff talk about Jeff's interview with Nina Evans and James Price. Building on the findings from their research paper, Kris and Jeff share their experiences working with companies to improve their information management one small step at a time. In addition to highlighting the business benefits of information management from a risk and governance perspective, Kris also shares how change be instilled by "nudging" and "tethering" these projects within the greater context of an organization's operations.