Welcome to Episode 50 of The Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Geoff Ramm.

Geoff is a Customer Service and CX Expert, Speaker, Author and Coach.

We hear him discuss why over 400 of his own customer service stories play such a vital role in the coaching sessions and talks he delivers; analyse how some businesses took COVID as an opportunity to let their CX truly shine, and share how "Celebrity Service" can revolutionise customer service for countless practitioners.

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You can find Geoff online at:

LinkedIn

Website

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This podcast is hosted by Gavin Scott, an inspirational and entertaining

Professional Speaker, facilitator and trainer using business success,

sports experience and a genuine ability to win people over to deliver

key messages.

To get in-touch with Gavin find him online or on Social Media at:

 https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/