In this special episode of The Responsive Lab, co-hosts Carly Berna and Scott Holthaus bring you a featured session from the 2025 Responsive Nonprofit Summit.

 

Erin McHugh, Chief Product Officer at Microsoft Tech for Social Impact joins Jason Van Lue, VP of Product at Virtuous, for a deep dive into what nonprofits need to be thinking about today to prepare for the future. From the future of AI and “digital colleagues” to practical data strategies, Erin outlines a clear, human-centered vision for tech innovation in the sector.

 

You’ll hear:

Why strong data foundations are essential before adopting AI

The difference between automating tasks and transforming systems

Real-world examples from fundraisers, healthcare providers, and program teams

How to balance innovation with ethics, trust, and human connection

The concept of “frontier nonprofits” and how to become one

 

Learn more about Virtuous at virtuous.org/learnmore and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist