In a recent Refine Collective coaching session, Lezlie Hicks was seeking advice for telling a client she can no longer work her wedding because her best friend is now getting married on that date. In this conversation/podcast, we navigate:

Appropriate reasons for not fulfilling our commitments to clients

Talking to staff about this

Alternate options for a company to consider

Various approaches to take in communicating it to the client

If you’re a Wedding Planner, I’d love to have you in my mentorship program, The Refine Collective! We have conversations like this all the time.

Thanks for listening! Be sure to like and review or take a screenshot to share in your IG stories, tagging @refineforweddingplanners for a chance to win free stuff! And thanks to Leslie for joining me! Find her at lezliehicksevents.com and on Instagram.