If your favorite baseball site is attacked you have a mild inconvenience; if your healthcare provider gets locked out of data, then you have a serious problem. Today’s discussion includes experts from the Department of Health and Human Services (HHS), the Center for Medicare & Medicaid Services (CMS), and a subject matter expert from Rubrik. They discuss the concept of improving the delivery of customer services in a world full of cyberattacks. The focus is on quick recovery if a system is compromised. 

Dr. John B. Murphy from Rubrik sets the stage when he says that if you look at the average time an attacker is in a network, which is subsequently compromised, it is around 70 days. What about a hospital that has surgeries scheduled and emergency room patients arriving hourly? Dr. Murphy suggests that it is a best practice to have backups that are immutable and readily accessible to maintain continuity of service for extremely sensitive networks.