Host Sarah of Fareham Florist recounts a morning when she rearranged her schedule to make an early bouquet for a customer who never arrived, then received blame instead of thanks. The episode mixes a specific shop story with broader reflections on respect, boundaries and the emotional toll of being taken for granted.

Sarah also touches on resilience in the face of trolls and bullying, the importance of self-care and seeking support, and encourages simple courtesy and communication that make a big difference for small business owners.

Music featured throughout this episode was generated under license using the Suno app. The lyrics for the introduction and closing segments were written by the podcast creator.

Additional sound effects used in this episode were sourced from Pixabay.com, a platform providing free-to-use media for creative projects.

Episode images (apologies Brennan Storr - I’m no artist and nobody would draw them for free) were created using ChatGPT.

We gratefully acknowledge these tools and resources, which help support the production of this podcast.