Dental friendos: Is your treatment coding aligned with today’s opportunities, or stuck in last year’s rules and denials?

If your team is stuck appealing the same zero-pays over and over, wasting hours on claims that will never get paid, it’s time to rethink your coding processes.

In this episode of The Truth Decay Podcast: Talking Dollars and Sense, Sara Baker and LaRae McMullen share a real-world story of a periodontal office that spent countless hours fighting appeals for codes that were never payable in the first place. The problem wasn’t effort — it was their expectations.

Points we discuss include:

• Why appealing every denial isn’t productive (and what to do instead)
• How to make coding reflect clinical truth and financial reality
• The importance of keeping your CDT book updated every year
• Finding codes you’re missing — hidden revenue opportunities you may not be billing
• Building “bundled” or “exploding” codes in your PMS to save time and reduce errors
• Why documentation and billing must align to make your records audit-proof

✨ One of the most effective ways to save time and money is to educate your team and automate coding where possible. Stop asking “What can we bill?” and start asking “What did we do?”

📺 Watch the full episode on YouTube: https://youtu.be/VSNEJC_VsyA

🎧 Listen on Apple, Spotify, or any major podcast platform — just search The Truth Decay Podcast.

We’d love to hear from you! Visit us at sddentalsolutions.com or send us an email at [email protected]. Whether you have questions, stories, or just want to say hi — we’re here, and we’d love to connect.

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