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Ep. 6: Digital Transformation is More Than NPS - Chris McGugan
The leading edge of customer experience is where enterprises need to be - knowing Net Promoter Score is no longer enough. Join VANTIQ CMO, Blaine Mathieu, and Chris McGugan, SVP Solutions and Technology at Avaya, as they discuss real-time digital transformation and the future of customer experience.
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By The Real-Time EnterpriseThe leading edge of customer experience is where enterprises need to be - knowing Net Promoter Score is no longer enough. Join VANTIQ CMO, Blaine Mathieu, and Chris McGugan, SVP Solutions and Technology at Avaya, as they discuss real-time digital transformation and the future of customer experience.