Steve sits down with Mike Crow, Assistant General Manager for Power Delivery at the City of Tallahassee, for a timely conversation recorded in April 2026 as hurricane season preparations ramp up. They open with a proud local note: Tallahassee's recent win at the FMEA Florida Lineman Competition.

Mike pulls back the curtain on what utility hurricane preparedness looks like day-to-day, walking through the tabletop exercise process and why the "cone of uncertainty" demands flexibility. A storm can shift at any time, and being a responsible mutual aid partner means staying ready regardless. He also draws a clear distinction between preparing for a hurricane versus a tornado, two threats that require very different playbooks. With 20 years in the industry, Mike reflects on the biggest shift he's seen: customers now expect real-time information during outages, and communication has become a core part of the restoration process, not an afterthought.

This episode is sponsored by Danella Companies.