Jim Lezala shares an emotional story of working one on one with an adolescent in a residential treatment facility who had experienced a lot of trauma and was in a distressed state. Lezala walks us through his own thoughtful journey as he mentally prepared to work with this individual. Lezala’s extensive training in Trauma Informed Care, POSC, and as a Vistelar Certified Instructor came together instinctually to produce an amazing outcome. His experience shows just how vital extensive training is in empowering employees to intuitively operate from the most positive mindset. This episode is a must listen for anyone who works closely with individuals dealing with trauma.

Host: Al Oelschlaeger

Guest: Jim Lezala