ServiceNow Pilots by SPOC

Ep. 6: This May Happen if You DON'T Include Testers in ServiceNow Projects


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Host: Marcel Sowiński, Customer Success Manager

Guest: Przemysław Girguś, Senior Guality Assurance Engineer

Host: Marcel Sowiński, Customer Success Manager

Guest: Przemysław Girguś, Senior Quality Assurance Engineer
🔍 Episode Overview:
In this episode as we're covering the topic of ServiceNow Quality Assurance with our guest - an experienced Senior Quality Assurance Engineer. We're here to explore the crucial role of testing, shedding light on its significance and the potential repercussions when neglected in your ServiceNow instance. Why automated tests -ATFs -are so important? Is having a quality team is necessary?


🚀 Highlights:

👉Tester/Quality Assurance Specialists

👉ServiceNow Testing vs. Other Legacy Applications

👉Overlooked Aspects of Testing

👉Impact of Lack of Testing

👉AI in Testing


📒Chapters:

00:00 Introduction

01:50 What is Quality Assurance in ServiceNow?

04:47 Difference between manual tests in legacy applications and ServiceNow

07:29 Will humans be replaced by Automated Testing Frameworks (ATF)?

09:53 Testing on PROD?

15:17 What needs to be done before the testing process?

18:30 Working on testing scenarios during the development phase

22:22 Most common mistakes

25:05 The Future of Generative AI in the Quality Assurance


💬 Share your thoughts! Drop your comments and suggestions for future episodes. 🗣️📩

🌐 Connect with us:

LinkedIn 👉 https://www.linkedin.com/company/spoc-servicenow-elite-partner/mycompany/
YouTube 👉 ⁠https://www.youtube.com/@spocservicenowexperts


📚 Check out more valuable materials:

https://www.spoc.eu/services/servicenow-automated-testing/

https://www.spoc.eu/ebooks/how-to-attract-more-users-to-your-servicenow-platform/

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