Social media offers a lot of instruction on what NOT to say, but offers very little guidance on the other half of communication.

Listening.

Sure. We are told to listen, but how? It is just assumed that we know. That we inherently understand that… DUH… listening is important.

But listening is quite complex. It’s way more than hearing the words and judging them as “right” or “wrong” and responding. Listening is about taking in, analyzing and interpreting the intended message, then deciding if that information warrants your engagement in some way.

In today’s episode of The Imperfect Impulse, we’re talking about taking what you need from feedback and either reframing or discarding as necessary.

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