Welcome to Episode 64 of The Customer Service Gold Dust Podcast.

In this episode, Gavin talks about the various ways in which you can create "D.E.L.I.G.H.T" for your customers.

He discusses the various steps behind the acronym "D.E.L.I.G.H.T", with the 7 steps of the how to achieve it - along with some fascinating stories along the way to illustrate the points.

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 FeedSpot - 30 Best Customer Service Podcasts

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This podcast is hosted by Gavin Scott, an inspirational and
entertaining Professional Speaker, facilitator and trainer using
business success, sports experience and a genuine ability to win people
over to deliver key messages.

To get in-touch with Gavin find him online or on Social Media at:

 https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/