Understanding the Benefits and Limitations of Using AI in Healthcare and Clinical Practice

Welcome to The Amplify OT Podcast with your host, Clarice Grote—occupational therapist, founder of Amplify OT, and self-proclaimed policy nerd who actually enjoys reading the long documents most people avoid.

No matter where you are in your occupational therapy journey, you belong here as an important part of this community. The work you do matters. Your voice matters. And advocacy isn’t just possible—it’s powerful.

Let’s get started—because change starts here.

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You’ve probably noticed a lot of buzz (and maybe a bit of anxiety!) about artificial intelligence (AI) coming to healthcare and, more specifically, to the world of occupational therapy. 

That’s why this week on The Amplify OT Podcast, I am talking about what AI and tools like ChatGPT actually are, how they’re already showing up in everyday OT practice, and what we need to think about when using these tools.

In this episode, I cover:

• What AI, large language models (LLMs), and generative chatbots are and what they aren't.
• How tools like ChatGPT, Gemini, and Bard are already embedded in the healthcare tech we use every day, often without us realizing it.
• Key limitations of AI in clinical practice—why AI can’t replace clinical reasoning, empathy, or the “human touch” of OT.
• Ways AI is being used in healthcare right now, including documentation support, patient education materials, workflow automation, data analytics, and even advocacy and policy work.
• What practitioners need to know about using AI tools in compliance with HIPAA and legal regulations.
• How AI is changing (and challenging) the prior authorization process with insurance, including both possible benefits and problematic denials.

Amplify OT Resources

Want to keep learning about how insurance and reimbursement impact you? Then head to AmplifyOT.com to check ‘em out!

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