Systems determine outcomes.

Often I can look at a system and predict the outcomes they will generate. Last night when I heard the format of the presidential debate, I turned to my wife and said, "This is going to be a brawl."

It's not a matter of how the moderator handled it or what the candidates did. The system was structured in a way that was guaranteed to minimize productive discussion and maximize conflict.

It is natural when something does not go as we wanted to blame people for not doing their jobs right or some other factor. More often than not, however, the source of the failure is actually the underlying system.

It's easier to yell at someone for screwing up than to do the hard thinking and planning to create a good system to generate good results.

Think about the last time things went wrong for you.

Who or what did you blame?

What as the underlying system or rules?

How did they contribute to the failure?

Systems determine outcomes.

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