
Sign up to save your podcasts
Or
Should you or shouldn’t you listen to your customers? Do they know what they want or just what they think they want? Famously, pre-automobile era, people didn’t want a car, they wanted faster horses. So how do know when to listen to your customer feedback and when not to?
For more great BoS Talk, visit businessofsoftware.org
5
33 ratings
Should you or shouldn’t you listen to your customers? Do they know what they want or just what they think they want? Famously, pre-automobile era, people didn’t want a car, they wanted faster horses. So how do know when to listen to your customer feedback and when not to?
For more great BoS Talk, visit businessofsoftware.org