In this episode of FEAST: Dish & Dialogue, John Tsou, VP of Marketing at OpenTable, explores what the future of dining could look like in the years ahead.

As guest expectations continue to evolve, Tsou shares insights into the trends and behaviors shaping how people choose where, how, and why they dine. From shifting consumer preferences to the growing importance of experience, technology, and personalization, he outlines how restaurants and hospitality leaders can stay ahead in a rapidly changing landscape.

Recorded live at the FEAST Summit during the Hawai‘i Food & Wine Festival, this episode explores how innovation, data, and evolving diner expectations are redefining the future of hospitality.