In this episode of On The Tailgate, we sit down with WADE Inc’s Director of Service, Sean Stubbs, and Machine Health Specialist, Hayden Kitchings, to explore the power of John Deere’s Connected Support. They break down the real-world benefits of having your equipment JDLink-enabled—from remote diagnostics that help technicians get machines back up and running faster, to proactive service that reduces downtime before it happens. Hayden explains how he keeps tabs on all connected machines and responds to alerts triggered by advanced algorithms, allowing the team to address potential issues early and keep customers in the field. If you're running green, this episode is a must-listen.