Today I share an excerpt from one of my all-time favorite books.  It's Chris Voss' Never Split the Difference.

This section means so much to me, that I typed it out by hand.  It's exactly what you need as you face the inevitable challenges that the holidays and New Year have in store. 

It's also a great time to go back and listen to Episode 9 , my full conversation with Chris.

I hope each and every one of you has an amazing holiday season.  Here's to being 1% better every day in 2019!

Thank you for listening!

--JF